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CONTENTS
Foreword
Chapter 1 – The Principles of Credit Quality
Chapter 2 – Monitoring New Business Quality
Chapter 3 – Affordability and Over-indebtedness
Chapter 4 – The Principles of Application Fraud Detection
Chapter 5 – Identify Fraud Detection and Prevention
Chapter 6 –
The Role of the Credit Bureau
Chapter 7 – Using Multiple Credit Bureaux
Chapter 8 – How Credit Scoring Works
Chapter 9 – Application Fraud Scoring
Chapter 10 – Collections Scoring
Chapter 11 – Credit Scoring and the Value of Data
Chapter 12 – Tracking Scorecards
Chapter 13 – The Bad Science of Credit Scoring
Chapter 14 – Mortgage Scoring
Chapter 15 – Mortgage Lending and Underwriting
Chapter 16 – Motor Finance Underwriting and Scoring
Chapter 17 – Personal Loan Lending
Chapter 18 – Bank Card Underwriting and Lending
Chapter 19 – Private Label Lending
Chapter 20 – Sub-prime Lending
Chapter 21 – The Collections Process
Chapter 22 – Basic Collections Strategies
Chapter 23 – Advanced Collections Strategies
Chapter 24 – Collection Strategy Tracking
Chapter 25
– Collections
Metrics
Chapter 26
– Forecasting Quality and Reserving
About the
Authors
Glossary of Terms
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